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Ready or Not, Here They Come: Applying the Balanced Scorecard Framework in a Post-Implementation Study of Food Allergy Management Guidelines on Residential College Campuses

Evans-Wilson, Kelly Lynn
http://rave.ohiolink.edu/etdc/view?acc_num=frank1590095685072294

Abstract Details

2020, Doctor of Business Administration (D.B.A.), Franklin University, Business Administration.
This exploratory, qualitative, case study focused on the post-implementation evaluation of food allergy management guidelines in higher education institutions. One in 13 children has food allergies and as the number of children diagnosed with allergies increases, the prevalence of food allergies on a college campus has also grown (FARE, n.d). In 2015, the national Food Allergy Research Education (FARE) organization launched a pilot program with 12 colleges and universities to implement voluntary food allergy management guidelines. In 2016, the initial 12-school pilot phase expanded to forty total schools. This study interviewed fourteen participants at fourteen of those institutions focusing on key aspects defined in the study’s theoretical framework that employed the stakeholder theory and balanced scorecard as interpretive frameworks. Through the identification of eight themes, this research serves to benefit higher education institutions considering implementing food allergy management guidelines. The themes discovered by this study include - facilities, dining services, tracking students with food allergies, guest experience, collaboration among departments, utilizing students with food allergies, changing the organizational culture, and relationship building.
Andy Igonor (Committee Chair)
Alyncia Bowen (Committee Member)
Cynthia Johanek (Committee Member)
160 p.
Health; Higher Education
Food allergy; higher education; balanced scorecard

Recommended Citations

Citations

  • Evans-Wilson, K. L. (2020). Ready or Not, Here They Come: Applying the Balanced Scorecard Framework in a Post-Implementation Study of Food Allergy Management Guidelines on Residential College Campuses [Doctoral dissertation, Franklin University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=frank1590095685072294

    APA Style (7th edition)

  • Evans-Wilson, Kelly. Ready or Not, Here They Come: Applying the Balanced Scorecard Framework in a Post-Implementation Study of Food Allergy Management Guidelines on Residential College Campuses . 2020. Franklin University, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=frank1590095685072294.

    MLA Style (8th edition)

  • Evans-Wilson, Kelly. "Ready or Not, Here They Come: Applying the Balanced Scorecard Framework in a Post-Implementation Study of Food Allergy Management Guidelines on Residential College Campuses ." Doctoral dissertation, Franklin University, 2020. http://rave.ohiolink.edu/etdc/view?acc_num=frank1590095685072294

    Chicago Manual of Style (17th edition)

frank1590095685072294
380
© 2020, some rights reserved.Creative Commons License Ready or Not, Here They Come: Applying the Balanced Scorecard Framework in a Post-Implementation Study of Food Allergy Management Guidelines on Residential College Campuses by Kelly Lynn Evans-Wilson is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License. Based on a work at etd.ohiolink.edu.
This open access ETD is published by Franklin University and OhioLINK.
Release 3.2.12