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Final Dissertation StephenStewart.pdf (967.53 KB)
ETD Abstract Container
Abstract Header
Soft Skill Communication in The Pursuit of Partnerships:
Author Info
Stewart, Stephen E
Permalink:
http://rave.ohiolink.edu/etdc/view?acc_num=frank161856076164989
Abstract Details
Year and Degree
2021, Doctorate of Business Administration, Franklin University, Business Administration.
Abstract
Partnership between employers and employees is the ultimate goal for leadership because of the positive outcomes that such a partnership generates. The purpose of this study was to determine how leaders and followers communicate with soft skills to encourage partnerships in organizations. The leader-member exchange theory describes positive outcomes from positive relationships between the leader and follower. However, the leader-member exchange theory describes the consequences of the partnership only. This research adds a prescription to how partnerships are formed through communication by interviewing leaders and followers in various organizations. The study includes an examination of how soft skills used by leaders influence and impact partnerships. Through interviewing 17 leaders and followers from four different organizations, the failure to use soft skills with communication is also described. Therefore, in this study, the ways in which leaders and followers are using soft skills when they communicate was explored. The findings of this study might assist the promotion of partnerships in organizations. Comparative studies of how leaders versus followers communicate for partnership are suggested for future research.
Committee
Alyncia Bowen (Committee Chair)
Bora Pajo (Committee Member)
Beverly Smith (Committee Member)
Pages
154 p.
Subject Headings
Business Administration
;
Communication
Keywords
Leadership, Communication, Social Skills, Soft Skills, Interpersonal Skills
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Citations
Stewart, S. E. (2021).
Soft Skill Communication in The Pursuit of Partnerships:
[Doctoral dissertation, Franklin University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=frank161856076164989
APA Style (7th edition)
Stewart, Stephen.
Soft Skill Communication in The Pursuit of Partnerships:.
2021. Franklin University, Doctoral dissertation.
OhioLINK Electronic Theses and Dissertations Center
, http://rave.ohiolink.edu/etdc/view?acc_num=frank161856076164989.
MLA Style (8th edition)
Stewart, Stephen. "Soft Skill Communication in The Pursuit of Partnerships:." Doctoral dissertation, Franklin University, 2021. http://rave.ohiolink.edu/etdc/view?acc_num=frank161856076164989
Chicago Manual of Style (17th edition)
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Document number:
frank161856076164989
Download Count:
354
Copyright Info
© 2021, all rights reserved.
This open access ETD is published by Franklin University and OhioLINK.