Skip to Main Content
 

Global Search Box

 
 
 
 

Files

File List


miami1050602342.pdf (1.8 MB)

ETD Abstract Container

Abstract Header

Working as an Agent of Change: Writing Rapidly and Establishing Standards in Web Software Documentation

Burke, Sarah Elizabeth
http://rave.ohiolink.edu/etdc/view?acc_num=miami1050602342

Abstract Details

2003, Master of Technical and Scientific Communication, Miami University, Technical and Scientific Communication.
This report discusses my internship experiences at Fig Leaf Software in Washington, DC, where I worked as a technical writer during the summer of 2001. In the report, I describe the young, rapid-development environment in which I worked, my major tasks and projects, and a significant project that I completed during my internship. During this project, I faced many challenges in developing the company’s first client installation guide, including staying within the allotted hours and budget, gaining access to technical information, and establishing standards for a new document type. After discussing these challenges, I examine my role and value as an agent of change at Fig Leaf Software and present an expanded organizational role for technical communication practitioners.
Katherine Durack (Advisor)
58 p.
Information Science
writing; internship; technical writing; technical communication; technical and scientific communication; Web; Web software; Web software documentation; documentation; documentation process; computer; agent of change; organizational change

Recommended Citations

Citations

  • Burke, S. E. (2003). Working as an Agent of Change: Writing Rapidly and Establishing Standards in Web Software Documentation [Master's thesis, Miami University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=miami1050602342

    APA Style (7th edition)

  • Burke, Sarah. Working as an Agent of Change: Writing Rapidly and Establishing Standards in Web Software Documentation. 2003. Miami University, Master's thesis. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=miami1050602342.

    MLA Style (8th edition)

  • Burke, Sarah. "Working as an Agent of Change: Writing Rapidly and Establishing Standards in Web Software Documentation." Master's thesis, Miami University, 2003. http://rave.ohiolink.edu/etdc/view?acc_num=miami1050602342

    Chicago Manual of Style (17th edition)

miami1050602342
671
© 2003, all rights reserved.
This open access ETD is published by Miami University and OhioLINK.