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Working in a University Setting: Performing an Internship with Miami University’s Information Technology (IT) Services

Coimbatore, Shanti L
http://rave.ohiolink.edu/etdc/view?acc_num=miami1194538399

Abstract Details

2007, Master of Technical and Scientific Communication, Miami University, Technical and Scientific Communication.
This report describes my internship with Miami University’s Information Technology (IT) Services, Oxford, OH. This report is divided into four chapters. Chapter 1 describes the organizational structure of IT Services and my position as a Learning and Information Specialist within the organization. As a member of Learning and Information Services within IT Services Support Services, I managed the Miami University Knowledge Base (KB), the university community’s online source for help on technology-related topics. Further, I also participated in software documentation and user training projects. Chapter 2 describes my activities during the internship. Chapter 3 describes my major internship project, the KB Contributors Online Tutorial. Finally, chapter 4 reflects on my experiences during the internship, including a comparison of my experiences in two different kinds of organizations as well as in an academic and a corporate setting.
Jean Lutz (Advisor)
71 p.
technical documentation; training documentation; Knowledge base administration

Recommended Citations

Citations

  • Coimbatore, S. L. (2007). Working in a University Setting: Performing an Internship with Miami University’s Information Technology (IT) Services [Master's thesis, Miami University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=miami1194538399

    APA Style (7th edition)

  • Coimbatore, Shanti. Working in a University Setting: Performing an Internship with Miami University’s Information Technology (IT) Services. 2007. Miami University, Master's thesis. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=miami1194538399.

    MLA Style (8th edition)

  • Coimbatore, Shanti. "Working in a University Setting: Performing an Internship with Miami University’s Information Technology (IT) Services." Master's thesis, Miami University, 2007. http://rave.ohiolink.edu/etdc/view?acc_num=miami1194538399

    Chicago Manual of Style (17th edition)

miami1194538399
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© 2007, all rights reserved.
This open access ETD is published by Miami University and OhioLINK.