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Technical Communication Strategies in Marketing

Howard, Laura

Abstract Details

2011, Master of Technical and Scientific Communication, Miami University, English.
Writers trained in technical communication may now find themselves working in positions that are far more commercial than technical, and they must learn to use their skills in different ways to sell a product or service. The transition might initially seem challenging, but technical writers are trained to reach a target audience through various methods, including audience assessment and usability testing. This ability to connect with a target audience is essential for writers working in a marketing role. I demonstrate in this report how I used my education as a technical writer to successfully reach a commercial audience during my internship with DNA Diagnostics Center; first through a detailed explanation of the rhetorical decisions behind the redesign of a commercial website and then through a discussion of how I determined the needs of my audience to ensure an accessible final product.
Jean Lutz, PhD (Committee Chair)
Katherine Durack, PhD (Committee Member)
Phyllis Callahan, PhD (Committee Member)
Stuart Blythe, PhD (Committee Member)
73 p.

Recommended Citations

Citations

  • Howard, L. (2011). Technical Communication Strategies in Marketing [Master's thesis, Miami University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=miami1304622588

    APA Style (7th edition)

  • Howard, Laura. Technical Communication Strategies in Marketing. 2011. Miami University, Master's thesis. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=miami1304622588.

    MLA Style (8th edition)

  • Howard, Laura. "Technical Communication Strategies in Marketing." Master's thesis, Miami University, 2011. http://rave.ohiolink.edu/etdc/view?acc_num=miami1304622588

    Chicago Manual of Style (17th edition)