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ETD Abstract Container

Abstract Header

Working Toward Stability in the Unstable World of IT Consulting

Viers, Jill Diane P.
http://rave.ohiolink.edu/etdc/view?acc_num=miami1335562335

Abstract Details

2012, Master of Technical and Scientific Communication, Miami University, English.
In this four-chapter report, I describe the technical writing internship I completed with a consulting company to fulfill educational requirements for a Master of Technical and Scientific Communication degree from the Miami University of Ohio. In chapter 1, I discuss the company culture of my employer, a global IT consulting firm, along with the initial project I was hired to complete. In chapter 2, I provide an overview of my internship, including the project requirements and project approach. In chapter 3, I provide a detailed discussion of the Storage Area Network (SAN) documentation project and the onboarding process documentation project. In chapter 4, I describe the project management approach I adapted to manage the scope of my projects and deliver materials that met each client’s standards for quality. I also describe how my internship experience enabled me to develop a rewarding career as a technical communicator in consulting.
Katherine Durack (Committee Chair)
Jean Lutz (Committee Member)
James Coyle (Committee Member)
39 p.
Communication; Information Technology; Instructional Design; Technical Communication
IT consulting; temporary staffing model; technical communication; onboarding; contract

Recommended Citations

Citations

  • Viers, J. D. P. (2012). Working Toward Stability in the Unstable World of IT Consulting [Master's thesis, Miami University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=miami1335562335

    APA Style (7th edition)

  • Viers, Jill. Working Toward Stability in the Unstable World of IT Consulting. 2012. Miami University, Master's thesis. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=miami1335562335.

    MLA Style (8th edition)

  • Viers, Jill. "Working Toward Stability in the Unstable World of IT Consulting." Master's thesis, Miami University, 2012. http://rave.ohiolink.edu/etdc/view?acc_num=miami1335562335

    Chicago Manual of Style (17th edition)

miami1335562335
429
© 2012, all rights reserved.
This open access ETD is published by Miami University and OhioLINK.