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Determining the relationship between job satisfaction of county Extension unit employees and the level of emotional intelligence of Extension county chairs

Villard, Judith Ann
http://rave.ohiolink.edu/etdc/view?acc_num=osu1086098170

Abstract Details

2004, Doctor of Philosophy, Ohio State University, Agricultural Education.
The Extension system throughout the United States is a unique network of educational processes based on collective research of the land-grant university system. Extension serves as the outreach arm of the land-grant university system and brings the research and education of the university to the people of the state. County Extension administrators (commonly known as county chairs) are continuously working with a diverse and complex set of personalities and backgrounds among the staff of the local county Extension office. As the Ohio State University Extension system continues to undergo tremendous changes, the satisfaction and productivity of its clientele also faces similar challenges. County chairs must apply a continuous and dedicated effort to be emotionally, mentally and physically prepared to meet the needs and demands of staff members. Therefore, the competency and sensitivity of county chairs has become increasingly important for successful Extension leadership and work. The researcher investigated the relationship between the level of emotional intelligence of county chairs and the job satisfaction of county Extension staff. The descriptive-correlational study utilized a census of Ohio State University Extensioncounty chairs and a random sample of county Extension staff throughout the State of Ohio. Data were collected utilizing Bar-On’s Emotional Intelligence Quotient instrument (county chairs) and Warner’s job satisfaction instrument (county employees). The study examined the relationships between emotional intelligence of county chairs, job satisfaction of county staff and demographics of: appointment, main program area, location, length of employment with Extension, gender, race/ethnicity and previous management experience. Stepwise linear regression analysis was used to measure the proportion of variance in county staff’s job satisfaction that could be explained by emotional intelligence (county chairs) and demographic characteristics. The findings suggested there is not a significant relationship between emotional intelligence of county chairs and the job satisfaction of county staff. Gender and level of highest education completed had low relationships to job satisfaction. Appointment, main program area, race/ethnicity and previous management experience did not effect the level of job satisfaction. Based on the findings, the researcher concluded that the level of job satisfaction of Ohio State University Extension county staff is not influenced by the level of emotional intelligence of county chairs. Some correlations existed between job satisfaction and the selected demographic characteristics.
Jo Jones (Advisor)
134 p.
Education, Agricultural
emotional intelligence; job satisfaction; Extension management and leadership

Recommended Citations

Citations

  • Villard, J. A. (2004). Determining the relationship between job satisfaction of county Extension unit employees and the level of emotional intelligence of Extension county chairs [Doctoral dissertation, Ohio State University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=osu1086098170

    APA Style (7th edition)

  • Villard, Judith. Determining the relationship between job satisfaction of county Extension unit employees and the level of emotional intelligence of Extension county chairs. 2004. Ohio State University, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=osu1086098170.

    MLA Style (8th edition)

  • Villard, Judith. "Determining the relationship between job satisfaction of county Extension unit employees and the level of emotional intelligence of Extension county chairs." Doctoral dissertation, Ohio State University, 2004. http://rave.ohiolink.edu/etdc/view?acc_num=osu1086098170

    Chicago Manual of Style (17th edition)

osu1086098170
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© 2004, all rights reserved.
This open access ETD is published by The Ohio State University and OhioLINK.