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Employee silence: Investigation of dimensionality, development of measures, and examination of related factors

Brinsfield, Chad Thomas
http://rave.ohiolink.edu/etdc/view?acc_num=osu1236294604

Abstract Details

2009, Doctor of Philosophy, Ohio State University, Labor and Human Resources.
The intentional withholding of information by employees at work has been linked to many important individual and organizational outcomes. Only in recent years, however, has the concept of employee silence as meaningful beyond the absence of speaking-up become an important area of inquiry in the organizational sciences. Notwithstanding this emerging interest, relatively little is known about the underlying nature of this abstract phenomenon. In an attempt to increase our understanding of this phenomenon, a model of employee silence is presented and three related studies are conducted. The proposed model illustrates proximal and component factors of employee silence and their proposed relationships. This model adapts elements of cybernetic control theory (Carver & Scheier, 1982) and psychological field theory (Lewin, 1936, 1943) to explain different aspects of the manifestation of employee silence at different levels of abstraction. The three studies which follow are designed to: (a) investigate the nature and dimensionality of the motives for employee silence, (b) develop survey measures of employee silence based on these dimensions, and (c) use these new measures to investigate factors related to the manifestation of the various dimensions of employee silence. The results indicate that employee silence is pervasive, multi-dimensional, can reliably be measured, and is significantly related to other important organizational behavior phenomena.
Roy J. Lewicki, PhD (Advisor)
Howard J. Klein, PhD (Committee Member)
Steffanie L. Wilk, PhD (Committee Member)
394 p.
Organizational Behavior
Employee Silence; Employee Voice

Recommended Citations

Citations

  • Brinsfield, C. T. (2009). Employee silence: Investigation of dimensionality, development of measures, and examination of related factors [Doctoral dissertation, Ohio State University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=osu1236294604

    APA Style (7th edition)

  • Brinsfield, Chad. Employee silence: Investigation of dimensionality, development of measures, and examination of related factors. 2009. Ohio State University, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=osu1236294604.

    MLA Style (8th edition)

  • Brinsfield, Chad. "Employee silence: Investigation of dimensionality, development of measures, and examination of related factors." Doctoral dissertation, Ohio State University, 2009. http://rave.ohiolink.edu/etdc/view?acc_num=osu1236294604

    Chicago Manual of Style (17th edition)

osu1236294604
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© 2009, all rights reserved.
This open access ETD is published by The Ohio State University and OhioLINK.