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Extracting Opinions from Blog Comments: Analysis, Design and Applications

Raghavan, Preethi
http://rave.ohiolink.edu/etdc/view?acc_num=osu1259756172

Abstract Details

2009, Master of Science, Ohio State University, Computer Science and Engineering.
Online interactive media such as blogs, discussion forums etc. present many challenges as organizations and individuals attempt to analyze and comprehend the collective opinion of others using information technology. We address the need for an open source sense-respond cyberinfrastructure framework that an organization could apply to extract and analyze the ‘voice of the customer’, from blog comments, helping decision makers develop strategic, tactical and operational planning initiatives. As a step in this direction, we design an opinion mining tool that integrates information extraction and document search and analysis techniques to provide a concise representation of comments to the user. The tool interface is designed by adopting a cognitive engineering methodology in order to effectively abstract out the complexity of the underlying analysis techniques, allow easy navigation and present information to the user in a coherent manner.
Dr. Rajiv Ramnath, PhD (Advisor)
Dr. Hui Fang, PhD (Committee Member)
Dr. Philip Smith, PhD (Committee Member)
Dr. Jay Ramanathan, PhD (Committee Member)
125 p.
Computer Science
opinion mining; cluster analysis; cognitive engineering; blog comments; automatic summarization; voice of the customer

Recommended Citations

Citations

  • Raghavan, P. (2009). Extracting Opinions from Blog Comments: Analysis, Design and Applications [Master's thesis, Ohio State University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=osu1259756172

    APA Style (7th edition)

  • Raghavan, Preethi. Extracting Opinions from Blog Comments: Analysis, Design and Applications. 2009. Ohio State University, Master's thesis. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=osu1259756172.

    MLA Style (8th edition)

  • Raghavan, Preethi. "Extracting Opinions from Blog Comments: Analysis, Design and Applications." Master's thesis, Ohio State University, 2009. http://rave.ohiolink.edu/etdc/view?acc_num=osu1259756172

    Chicago Manual of Style (17th edition)

osu1259756172
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© 2009, all rights reserved.
This open access ETD is published by The Ohio State University and OhioLINK.