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Abigail Stephens Thesis Resubmit.pdf (883.48 KB)

ETD Abstract Container

Abstract Header

Education and the Cumulative Benefits of Capital on Patient Satisfaction with Hospitals

Stephens, Abigail C
http://rave.ohiolink.edu/etdc/view?acc_num=ouhonors1493377418813713

Abstract Details

2017, Bachelor of Arts (BA), Ohio University, Sociology.
Recent political debates over American health care, particularly the defunding of the Affordable Care Act, highlight just how deeply the United States struggles to achieve an equitable, accessible and affordable health care system. A great deal of scholarship focuses on health care outcomes, but little research examines the hospital experience itself. This knowledge gap ignores an important component of the health care process, because every patient experiences the health care process differently; namely due to the differential social luggage each patient brings to their experience. My research examines how different amounts of social and human capital—conferred through education—affect the hospitalization experiences of patients, as gauged by patient satisfaction surveys. I focus on the Appalachian region, an area of the United States which struggles with lower rates of education achievement via high school graduation (as compared to the national average).
Ursula Castellano (Advisor)
63 p.
Sociology
Patient satisfaction; education; capital

Recommended Citations

Citations

  • Stephens, A. C. (2017). Education and the Cumulative Benefits of Capital on Patient Satisfaction with Hospitals [Undergraduate thesis, Ohio University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=ouhonors1493377418813713

    APA Style (7th edition)

  • Stephens, Abigail. Education and the Cumulative Benefits of Capital on Patient Satisfaction with Hospitals . 2017. Ohio University, Undergraduate thesis. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=ouhonors1493377418813713.

    MLA Style (8th edition)

  • Stephens, Abigail. "Education and the Cumulative Benefits of Capital on Patient Satisfaction with Hospitals ." Undergraduate thesis, Ohio University, 2017. http://rave.ohiolink.edu/etdc/view?acc_num=ouhonors1493377418813713

    Chicago Manual of Style (17th edition)

ouhonors1493377418813713
309
© 2017, all rights reserved.
This open access ETD is published by Ohio University Honors Tutorial College and OhioLINK.