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Coping, Stress, and Burnout Factors in Long-Term Volunteering

Jansen, Kate L.
http://rave.ohiolink.edu/etdc/view?acc_num=toledo1277837187

Abstract Details

2010, Doctor of Philosophy, University of Toledo, Psychology.
Though companies and researchers invest great resources into employee work satisfaction, there is little research regarding the same issues for volunteers. Previous research has established that individuals working in social services, including social workers, nurses, and teachers, are prone to experiencing burnout. This is attributed to the high-stress nature of their work. What has not been examined is the burnout experienced by volunteers. The current study seeks to fill that gap by studying the long-term effects of volunteerism on 44 individuals across the continental United States as well as to identify proactive activities that could reduce burnout. These individuals were measured on the following attributes: motivation for volunteering, burnout, stress, and coping methods twice during a 6 month time period. These measures were used to correlate burnout and satisfaction with their volunteer experiences. The results of this study indicate that greater use of negative coping methods, higher level of stress, decreased levels of empathy, and poorer general mental health were significant predictors of increased burnout at the end of the study. Lower levels of burnout, higher empathy, and identified motivation for volunteering were significantly correlated with the individuals' satisfaction with their volunteer program at the end of the study. Implications for volunteer agencies are addressed.
Joseph Hovey, Ph.D. (Committee Chair)
Wesley Bullock, Ph.D. (Committee Member)
Jeanne Brockmyer, Ph.D. (Committee Member)
Mojisola Tiamiyu, Ph.D. (Committee Member)
Alice Skeens, Ph.D. (Committee Member)
Kimberly Hunter, Ph.D. (Committee Member)
121 p.
Psychology
AmeriCorps; Volunteers; Coping; Burnout; Stress

Recommended Citations

Citations

  • Jansen, K. L. (2010). Coping, Stress, and Burnout Factors in Long-Term Volunteering [Doctoral dissertation, University of Toledo]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=toledo1277837187

    APA Style (7th edition)

  • Jansen, Kate. Coping, Stress, and Burnout Factors in Long-Term Volunteering. 2010. University of Toledo, Doctoral dissertation. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=toledo1277837187.

    MLA Style (8th edition)

  • Jansen, Kate. "Coping, Stress, and Burnout Factors in Long-Term Volunteering." Doctoral dissertation, University of Toledo, 2010. http://rave.ohiolink.edu/etdc/view?acc_num=toledo1277837187

    Chicago Manual of Style (17th edition)

toledo1277837187
926
© 2010, all rights reserved.
This open access ETD is published by University of Toledo and OhioLINK.