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Engaging health care providers in design research Proposing future interaction designs for communicating with limited English proficient patients at the Emergency Department bedside.

Sanderson, Kyrsten A
http://rave.ohiolink.edu/etdc/view?acc_num=ucin1367943552

Abstract Details

2013, MDES, University of Cincinnati, Design, Architecture, Art and Planning: Design.
The purpose of this research is to demonstrate how a constructive and participatory design research approach can facilitate dialogue between University of Cincinnati Emergency Medicine health care providers and designers regarding a future interaction design and overcome their conservative fallacy about the existing solution. Conservative fallacy relates to the notion that what exists today cannot be improved. Utilizing ethnographic research techniques to understand healthcare providers' attitudes toward their current communication methods, and conducting participatory design research sessions with providers helped affirm the need to re-think how healthcare providers communicate with limited English proficiency patients at the exam room bedside. A set of design concepts was identified through the synthesis of personal ideation and the facilitation of a design workshop with 57 industrial design students at the University of Cincinnati. A total of 15 emergency department physicians, were involved in an evaluation study to validate design requirements using a novel evaluation tool, and measure their perception about the design problem and current tools before and after interacting with proposed concepts. Drawing from this study, design requirements were affirmed and proposed concepts were evaluated for further development. Furthermore, this study demonstrates how provider's attitudes about the design problem and urgency to address the issue shifted after exposure to proposed design concepts.
Paul Zender, M.F.A. (Committee Chair)
Heekyoung Jung, Ph.D. (Committee Member)
Mary Privitera, M.Design (Committee Member)
102 p.
Design
participatory design; constructive design; healthcare; limited English proficiency; interaction design; design research;

Recommended Citations

Citations

  • Sanderson, K. A. (2013). Engaging health care providers in design research Proposing future interaction designs for communicating with limited English proficient patients at the Emergency Department bedside. [Master's thesis, University of Cincinnati]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=ucin1367943552

    APA Style (7th edition)

  • Sanderson, Kyrsten. Engaging health care providers in design research Proposing future interaction designs for communicating with limited English proficient patients at the Emergency Department bedside. 2013. University of Cincinnati, Master's thesis. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=ucin1367943552.

    MLA Style (8th edition)

  • Sanderson, Kyrsten. "Engaging health care providers in design research Proposing future interaction designs for communicating with limited English proficient patients at the Emergency Department bedside." Master's thesis, University of Cincinnati, 2013. http://rave.ohiolink.edu/etdc/view?acc_num=ucin1367943552

    Chicago Manual of Style (17th edition)

ucin1367943552
556
© 2013, all rights reserved.
This open access ETD is published by University of Cincinnati and OhioLINK.