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How to establish robotaxi trustworthiness through In-Vehicle interaction design.

Abstract Details

2022, MDES, University of Cincinnati, Design, Architecture, Art and Planning: Design.
Purpose: This study aims to discover the trust factors between robotaxis and passengers and then propose an in-vehicle interactive design solution that can be referenced in future studies. Design/methodology/approach: The study utilizes data collected from 12 participants using a semi-structured interview. This study's design proposals will be based on interview-based research, literature review, and a case study of modern vehicle cockpit designs. The validation process includes mock-up interaction tests and prototype screen size tests. Findings: According to this study, a reliable robotaxi system should always notify and explain its features to passengers. Meanwhile, passengers should be provided with clear traffic information and control options. The robotaxi should be able to adapt to current and future traffic circumstances while prioritizing journey efficiency. Other findings suggest that passengers may trust the robotaxi more if the vehicle allows them to transfer previous HVI experience to the new environment, particularly if physical buttons are used. Lastly, giving passengers a customized experience through the design of the space would make them more likely to trust the robotaxi. Originality/value: This study examines ways of building trustworthiness between the robotaxi and passengers through an in-vehicle interface system and provides the design guidelines and principles. To reach this goal, the system logic design, the interaction framework, and the user operation hierarchy were all investigated.
Craig Vogel, M.I.D. (Committee Member)
Yong-Gyun Ghim, M.Des. M.S. (Committee Member)
98 p.

Recommended Citations

Citations

  • Hua, T. (2022). How to establish robotaxi trustworthiness through In-Vehicle interaction design. [Master's thesis, University of Cincinnati]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=ucin1660818359697178

    APA Style (7th edition)

  • Hua, Tianxin. How to establish robotaxi trustworthiness through In-Vehicle interaction design. 2022. University of Cincinnati, Master's thesis. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=ucin1660818359697178.

    MLA Style (8th edition)

  • Hua, Tianxin. "How to establish robotaxi trustworthiness through In-Vehicle interaction design." Master's thesis, University of Cincinnati, 2022. http://rave.ohiolink.edu/etdc/view?acc_num=ucin1660818359697178

    Chicago Manual of Style (17th edition)