Skip to Main Content
 

Global Search Box

 
 
 
 

Files

File List


wright1243428996.pdf (1.63 MB)

ETD Abstract Container

Abstract Header

Creating Safety in the Diagnostic Testing Processes of Family Medical Practices

McEwen, Timothy Ryan
http://rave.ohiolink.edu/etdc/view?acc_num=wright1243428996

Abstract Details

2009, Master of Science (MS), Wright State University, Human Factors and Industrial/Organizational Psychology MS.
Four mid-Western family practices were studied using three methods (observations, interviews, and an audit of patient records) in effort to discover the dynamics and constraints of their diagnostic testing processes. We have found further evidence that errors do occur at many of the steps in the processes, but that the patterns of those errors are not independent of each other and are a function of systemic factors unique to each practice. Furthermore, while many employees or steps in the process may be considered a source of error, they were also shown to be major sources of quality and safety in their testing respective systems. Safety was created when employees recognized the natural feedback loops that allowed them to learn to compensate and correct errors.
John Flach, PhD (Advisor)
Nancy Elder, MD (Committee Co-Chair)
Valerie Shalin, PhD (Committee Member)
Kevin Bennett, PhD (Committee Member)
151 p.
Health Care; Industrial Engineering; Occupational Safety; Systems Design
Medical records; medical testing; medical systems

Recommended Citations

Citations

  • McEwen, T. R. (2009). Creating Safety in the Diagnostic Testing Processes of Family Medical Practices [Master's thesis, Wright State University]. OhioLINK Electronic Theses and Dissertations Center. http://rave.ohiolink.edu/etdc/view?acc_num=wright1243428996

    APA Style (7th edition)

  • McEwen, Timothy. Creating Safety in the Diagnostic Testing Processes of Family Medical Practices. 2009. Wright State University, Master's thesis. OhioLINK Electronic Theses and Dissertations Center, http://rave.ohiolink.edu/etdc/view?acc_num=wright1243428996.

    MLA Style (8th edition)

  • McEwen, Timothy. "Creating Safety in the Diagnostic Testing Processes of Family Medical Practices." Master's thesis, Wright State University, 2009. http://rave.ohiolink.edu/etdc/view?acc_num=wright1243428996

    Chicago Manual of Style (17th edition)

wright1243428996
665
© 2009, all rights reserved.
This open access ETD is published by Wright State University and OhioLINK.